At Fifth & Ninth, we understand that privacy and security are a major concern to our guests. We have therefore set out the guidelines below which we use for protecting your personal information. Please read this Privacy Policy carefully, and check it periodically since it may change from time to time.

Fifth & Ninth’s Privacy Commitment

Fifth & Ninth is committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. You may contact us at any time with any privacy questions or concerns as well as to see the personal information you have given us or to request information to be changed.

Consent

Your use of the www.FifthandNinth.com website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Information About You

When a customer registers at Fifthandninth.com we ask for information such as your name, email address, postal address, and contact details, and then we keep a record of this information. All this is necessary so we can recognize you as a registered customer, pass on the correct details with your order, and ensure that you are happy with the service you receive.

We keep a record of any email correspondence you send us, so we can track any problems or concerns you’ve had. We’ll may also ask you questions, from time to time, by email that will give us information that will be used to improve your shopping experience at www.FifthandNinth.com. You do not have to answer these questions, but if you do, we can communicate with you in a more relevant way.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may periodically send you emails about our store, new products and other updates.

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by sending an email to: Squad@FifthandNinth.com.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After the purchase is completed, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.